Zoom Revenue & Usage Statistics 2023

Zoom is a renowned video conferencing app designed for business usage. The app was founded in 2011 and was launched two years later. 

Over the years, Zoom has remained profitable and popular. The number of users and downloads of Zoom took off drastically after the pandemic. People throughout the globe use this app to stay in touch with each other. 

By May 2022, Zoom had more than 1.3 billion unique global visitors. Zoom became one of the most popular mobile apps for video conferencing, with more than 36.5 million downloads in the Asia-Pacific region. Zoom has greatly impacted real-life and offline activities. 

Keep reading to learn the data and statistics on this video conferencing app. 

Zoom Revenue and Usage Statistics

Zoom Key Statistics 

The Zoom app has been around for so many years, but it was in 2020 that it really took off. With people confined to their homes, Zoom helped them stay in touch with each other. Slowly, the app became a central part of our daily lives. 

Lately, people have started choosing Zoom over other video conferencing apps because it offers easy access. By May 2020, the app saw over 200 million daily meeting participants. Over time, this figure increased to 300 million. But with the world returning to its usual state, Zoom has lost a bit of its shine. 

Zoom planned to offer different services to stay relevant in the market. In May 2022, Zoom acquired Solvvy, which sells automation and conversational AI packages to customer support teams. 

  • In 2021, Zoom was reported to have generated $4 billion in revenue. It’s a 53% YoY increase. 
  • During the pandemic, Zoom became the fastest-growing app, with meeting participants increasing by 2900%. 
  • As of 2021, Zoom has 191,000 enterprise customers. 
  • During the pandemic, Zoom’s valuation has increased to $100 billion. It’s a 383% increase in its value since 2020. 

Zoom Overview

  1. Launch Date: 15 January 2013
  2. Headquarters: San Jose, California 
  3. People: Eric Yuan 
  4. Company Type: Public 
  5. Industry: Video Communications

Zoom Revenue

Over the past few years, Zoom’s revenue has rapidly increased. According to reports, Zoom bought $1.021 billion in the latest quarter. Since April 2017, Zoom has reported a quarterly increase in every quarter. 

Zoom Revenue

Zoom Annual Revenue 2018 to 2022 ($bn)

Year Revenue ($bn)

Zoom’s quarterly revenue has grown by 600% in the last two years. Here’s a table showing Zoom’s quarterly growth since April 2017. 

Date Quarterly Revenue ($mm)
April 201727
July 201733
October 201741
January 201851
April 201860
July 201875
October 201890
January 2019106
April 2019122
July 2019146
October 2019167
January 2020188
April 2020328
July 2020664
October 2020777
January 2021882
April 2021956
July 20211.021 bn
October 2021na

Zoom Profit

For the last four years, Zoom has remained profitable. Its net income has increased each year, making more than $1 billion in 2021.  

Zoom Profit

Zoom Annual Net Income 2018 to 2021 ($mm)

Year Profit ($mm)

Zoom Business Customers

In 2021, Zoom had more than 200,000 business customers. The app disclosed the number of paying customers with more than 10 employees as a key business metric in 2021.

Almost 64% of Zoom’s revenue comes from customers with 10 or more employees. 

Zoom Business Customers

Zoom Annual Business Customers 2019 t0 2021 

Year Business Customers 
2019 82,400

Zoom has over 2000 business customers contributing to over $100,000 yearly. Since July 2020, the number of such business customers has increased by 131%. Furthermore, Zoom has added 634 new large business clients. 

As of 2021, more than 22% of Zoom’s quarterly revenue was from businesses that contribute more than $100,000 each year. 

Zoom Daily Meeting Participants

During the pandemic, Zoom revealed that daily meetings have increased to over 350 million. But the data has not been updated since December 2020. 

Zoom Daily Meeting Participants

Zoom Daily Meeting Participants 2019 to 2020 (mm)

Date Daily Meeting Participants (mm)
March 2019 10
March 2020200
April 2020 300
December 2020350

Zoom Phone Users

Zoom Phone was started in 2019 as a cloud phone system. It was made available for customers as an extension to the original Zoom platform. 

In less than three years, Zoom has sold over 2 million Zoom Phone seats in 47 countries. Since January 2021, the Zoom Phone user base has doubled, adding more than 1 million new seats. 

Zoom Phone Customers

More than 18000 Zoom Phone customers have at least 10 employees. Out of which 26 companies have over 10000 paid seats. Over the years, the number of paying customers has increased by 70%. 

Zoom Phone Customers

Zoom Phone Customers Since 2020

Date Number of Zoom Phone Customers (with 10+ employees)
January 2020 2,900
July 2020 5,800
January 2021 10,700
July 2021 18,100

Zoom App Marketplace Apps and Integrations 

In 2018, Zoom launched the Zoom App Marketplace. It includes native and third-party integrations to offer a better video conferencing experience to the people.  

As of July 2021. Zoom App Marketplace has more than 1500 apps. Till now, Zoom App Marketplace has had more than 6 million app installs.

Zoom App Age Demographics

Most of the Zoom users are young. Users under 35 years old use the Zoom Cloud Meetings app. 

Zoom App Age Demographics

Zoom Age Demographics (%)

Age Group Share of People (%)

Zoom FAQ 

Ques 1: In Q2 2022, how many times was Zoom downloaded? 

Ans: Zoom has been downloaded over 300 million times in the single quarter of 2022. 

Ques 2: What number of schools use Zoom?

Ans: More than 90,000 schools have reported using Zoom during the pandemic. 

Ques 3: How many webinars were hosted on Zoom?

Ans: As of 2020, more than 45 billion webinars were hosted on Zoom. 

Orvill Samanta
Orvill Samanta

An app marketer with over 6 years of experience in the tech industry. I have developed a strong passion for apps and love to create engaging and informative content around it. When not talking about marketing, I binge-watch anime series and read comic books. My keen eye for technology has helped me captivate my audience and increase engagement with my work.